CARING FOR YOUR JEWELLERY
We want you to enjoy your vermeil jewellery on it’s best for as long as possible.
Vermeil is an old technique where a solid silver piece of jewellery is coated with a thick layer of gold, 5 times as thick as a flash plate, which makes your pieces long lasting by maintaining colour and quality.To help you achieve this here are a few tips.
Rembember all stones in your jewellery are real so if they start to look dull it just means they need cleaning. You may clean them at home or bring to us and we will clean for you free or charge.
Don’t keep your jewellery in a humid place near a window, air conditioner or bathroom. Don’t wear it in a pool or sea.
Remove the jewellery when exercising. Keep it in a dark and dry place in the original packaging when not in use.
Apply your fragrances or creams before putting on the jewellery to avoid tarnish.
WARRANTY & REPAIRS
Your pieces have a warranty of 2 years from the day of purchase. Please note, the warranty does not cover damage arisen from normal wear and tear, accidents or misuse. Any repair during the warranty period is free of charge and after that a small fee will apply.
We recommend that you have your ALONDRA jewellery professionally cleaned or serviced annually.
This service is free of charge during the warranty period and a fee will apply after that if polishing is needed.
We offer lifetime cleaning of the stones in your jewellery so these can keep their shine forever. If polishing or extra servicing of the metal is needed, this will incur a small charge after the warranty period.